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Kenji Higuchi: Treatment planning for successful and predictable outcomes

Video highlights

  • Practitioners need to understand what patient's wants and needs are
  • Checklists are an effective and low-tech tool and process of kaizen - continuous improvement
  • There is only one opportunity to make a good first impression
  • FOR safety checklists
  • 6 tips in establishing and maintaining a positive doctor-patient relationship
  • Tokyo 2015 symposium presentation


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