Kenji Higuchi: Treatment planning for successful and predictable outcomes
- Practitioners need to understand what patient's wants and needs are
- Checklists are an effective and low-tech tool and process of kaizen - continuous improvement
- There is only one opportunity to make a good first impression
- FOR safety checklists
- 6 tips in establishing and maintaining a positive doctor-patient relationship
- Tokyo 2015 symposium presentation
Practitioners need to understand what patient's wants and needs are, and the ability to communicate with the patient is the foundation for a successful treatmant. The lectue focusses on the educational objectives on how to use effective communication skills with patients and to provide tools which assist in reducing the risk for serious complications in the daily practice. Dr Higuchi reviews principles of healthcare ethics, and presents his 6 tips in establishing and maintaining a positive doctor-patient relationship. Starting in the airline industry, increased risk management concepts using checklists have been introduced in many high risk industries including healthcare. It is important to tailor general checklists to each practice indivudual needs, keep it short and focused on key critical safety issues.